merdekabet365 Casino & Sportsbook Data Care

This page describes what we collect when you use merdekabet365 and how we keep that data protected. We at merdekabet365 collect personal information — your name, contact details, identity document number, and payment information — only when you register an account and verify your identity. We do not share this information with third parties except where required by law or necessary to process your payments and withdrawals.

Our commitment to data protection is built into how we operate. When you log in on your Android or iOS device, your login session is encrypted. When you deposit via DANAe-walletmobile bankinglocal paymentonline paymentor bank transfer (e-wallet, mobile banking, local payment, online payment), we confirm your payment without storing your full financial details. When you request a withdrawal, we review your account data to ensure the funds go to the correct account holder. Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere.

We serve account holders across Indonesia — in Jakarta, Surabaya, Bandung, and Medan — and your data is handled the same way regardless of location. This page sets out our full data policy, your rights, and how to contact us if you have questions.

What data we collect on merdekabet365

We collect data in three categories: account registration, account activity, and payments. During registration, we ask for your email address or phone number, a password you create, your full name, date of birth, and a government-issued identity document number (KTP, passport, or driver's license). We also ask you to upload a recent photograph of yourself holding your identity document. This is our Know Your Customer (KYC) verification. We store this information encrypted on our secure servers.

During account activity, we record your login dates and times, the device you use (Android or iOS), your IP address, any entries you place, and your account balance. We log which markets you view and which payment methods you select. We do not log your passwords or store sensitive card numbers. We use activity logs to detect fraud, troubleshoot technical issues, and comply with legal obligations.

During payments, we collect the amount you deposit or withdraw, the payment method you use, and confirmation of whether the transaction succeeded. We do not store your full bank account number or card number on our servers. Payment processors (your bank or e-wallet provider) handle that data and send us only a confirmation code. We keep payment records for audit and dispute resolution.

How we use your data on merdekabet365

We use your account data for four purposes: account verification, payment processing, legal compliance, and service improvement. Verification means we confirm your identity before you can deposit or withdraw. Processing means we send your withdrawal request to your bank or e-wallet and confirm receipt of your deposits. Compliance means we detect suspicious activity, respond to law enforcement requests, and keep records required by the jurisdictions where we operate. Service improvement means we analyse how our platform works — which features are used, where errors occur, how fast pages load — and fix problems.

We do not sell your data. We do not use your name or contact details for marketing unless you have opted in. We do not share your betting history with other companies. If we must disclose data to law enforcement, we will notify you unless legally prohibited from doing so.

Third parties and data processors

We use third-party services to run merdekabet365. Our payment processors (banks and e-wallet providers) receive your payment information to confirm transactions. Our hosting provider stores our servers and databases. Our email provider sends you account notifications and password-reset links. These third parties are contractually obliged to protect your data and use it only for the services they provide to us.

We conduct security audits of these processors regularly. If we change processors, we will update this policy. You can request a list of current processors by contacting us through your merdekabet365 account dashboard.

Your rights and data retention

You have the right to access your personal data. You can download a copy of everything we hold about you through your account settings on merdekabet365. You have the right to request corrections if your data is incomplete or inaccurate. You can request deletion of your account and associated data, subject to legal retention requirements (we may keep records for up to seven years if required by law).

To exercise these rights, contact our support team through your account dashboard or email the address listed at the end of this page. We will respond within 30 days.

Account security on merdekabet365

We protect your account with encryption, regular security updates, and fraud detection. Your login is encrypted so third parties cannot intercept your password. Your account balance and entry history are stored on encrypted servers. We monitor for suspicious login attempts — if someone tries to access your account from an unusual location or device, we lock the account and notify you.

We recommend you enable two-factor authentication (2FA) through your merdekabet365 settings. 2FA requires a second verification step (an SMS code or authenticator app) when you log in. We also recommend you reset your password every few months and never share your credentials.

Withdrawal review and data handling

When you request a withdrawal on merdekabet365, we review your account to confirm you are the account holder and that the withdrawal amount is legitimate. This review typically takes one to three business days. During this review, we check that your name, identity document, and bank account match, and that you have not breached our account rules. We examine your betting pattern to ensure you have not exploited a system error. Once approved, we send the funds to your original payment method and delete the sensitive data we used for verification.

If we need more information, we notify you through your account dashboard. You can always contact our support team if a withdrawal is delayed.

Contact merdekabet365

If you have questions about our data policy or wish to exercise your rights, contact our support team through your merdekabet365 account dashboard. You can also reach us by email at the address provided in your account settings. We will respond within 30 days of your request.

This privacy policy applies to all users of merdekabet365 across all regions where we operate. We may update this policy from time to time. If we make material changes, we will notify you by email or through your account dashboard on merdekabet365. Your continued use of the platform after such notice constitutes acceptance of the updated policy.